Articles

Here is a sampling of articles and keynote addresses that discus the interpersonal issues in the workplace.

Tangible tips of handling the endless stress in project management (2010)
Paper presented to the 2010 Global Congress of the Project Management Institute (PMI)
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How to handle the stress of project management
“Beat the Burnout.” (2007) PM Network (Project Management Institute)
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Why are people skills primary for project managers?
Automation World (2006)
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What are the best practices for dealing with an angry client or stakeholder?
Keynote address: SAS User’s Group International Conference, Philadelphia: 2005
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What are the important people skills needed for knowledge workers?
Keynote address: SAS User’s Group International Conference, Montreal: 2004 
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What two interpersonal skills are required for success in enterprise project management?
Projects and Profits, November (2004), ICFAI University Press, Hyderabad, India 
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What are some unique approaches to motivating team members and teams?
PM Boulevard (2003). “Expert Advice” column of this online magazine 
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How can you use knowledge of personal style help you lead a team?
Project Management Institute (1998)  
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